Software engineering and applications development

Nothing is more daunting than staring down the barrel of a major development project. You know, no matter what they say, that it will cost more and take longer than they are telling you. In fact, they themselves don’t know how long the project will really take.

And, generally you still need to maintain your existing older systems while the new ones are crawling their way through development. Then there’s the depressing truth that when the software is finished, it won’t actually be finished. It will need bug fixes and new modules and maintenance for years to come.

All of which means people. Not just the experts who are designing and managing the project, but an endless supply of development shock troops to actually do the coding. BabbleGlass can help by providing those shock troops.

Our Software Engineers and Application Developers can execute smaller projects for you without assistance, or form a backbone of lower-cost development execution for your existing team and managers.

Database development and maintenance

The same is true all over again with the databases your organization needs to operate — but in some ways it’s worse. Software at least stabilizes and then runs unchanged for a while before the next update. Databases are living things. They change constantly, and need unending maintenance and support.

On the development side, new tables, functions, reports and queries are constantly needed. When someone in accounting needs to know how many customers bought Product B in Nebraska in 2004, someone generally needs to sit down and write that query. Then there are corrupted records to fix, errors to undo, backups to execute, permissions to assign, etc.

But the beautiful thing about database systems is that by definition they are worked on remotely across networks — and whether that’s in the next room or around the globe makes little difference.

BabbleGlass can provide you with Database Developers to help you build, improve and get the most from your data systems, and Database Administrators to keep them humming.

Network administration

If your company is larger, or operates out of multiple locations, or is just extremely dependent on a distributed network, then you probably go through life with this nagging anxiety in the back of your head. What chunk of the network will go down next? How long will it take for somebody to notice the problem? How many leads or sales, and how much operations time will be lost while it’s down?

If you’re like many companies, you’ve experienced nearly complete business shutdowns for hours at a time when key servers, routers or other pieces of network gear go down.

BabbleGlass can provide you with Network Administrators to support your equipment and servers on a 24/7 basis at a cost vastly lower than accessing the same support with local staff. Or, we can dramatically improve the reach and capability of your current team for very little incremental cost.

Website development

Here’s another thing that barely existed ten years ago that is now a critical and costly element to the success of your business. Websites aren’t like brochures that you update once every year or so as you get around to it. They are living things requiring constant maintenance, changes and improvements. They are live code with buttons, links, forums, email connectivity, chat functions, and so on.

BabbleGlass can provide you with Web Developers to help you build and update your websites, and Webmasters to maintain and support them over time.

Help desk support

We’ve talked about the big chunks of your infrastructure, but then there’s your staff and their computers. Modern operating systems and business software seem to be written with the expectation that an engineer should be supplied with every copy.

No matter how technically savvy you think you are, you constantly need to call someone to get something working again that was fine yesterday. For staff that are not technically savvy, nearly everything is a challenge.

BabbleGlass can provide you with remote Help Desk Engineers who can talk with your staff on the telephone and help resolve almost any common user problem remotely — saving the need to have high cost staff doing the same thing from five desks away.